Protecting your private information is our priority. This Statement of Privacy applies to the http://www.arbitragefinancials.com and Arbitrage Financials and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Arbitrage Financials include http://www.arbitragefinancials.com. The Arbitrage Financials website is a multi-asset financial service provider with over 20 years’ experience in the market and the winner of numerous awards, year after year. By using the Arbitrage Financials website, you consent to the data practices described in this statement.

Collection of your Personal Information

Arbitrage Financials may collect personally identifiable information, such as your name. In the course of your registration as a client, signing up for a demo or a live account with Arbitrage Financials or filling in any form on our Website, subscribing to our services, news or offers, marketing communications or posting material, the following information about you (“Your Data”) will be collected and stored for administrative, service related and/or legal purposes. We will limit the collection of personal information to what is necessary to administer our business and carry out our regulated activities in an effort to provide you with superior service. Arbitrage Financials may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Arbitrage Financials. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Arbitrage Financials website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Arbitrage Financials's public message boards, this information may be collected and used by others.

Arbitrage Financials encourages you to review the privacy statements of websites you choose to link to from Arbitrage Financials so that you can understand how those websites collect, use and share your information. Arbitrage Financials is not responsible for the privacy statements or other content on websites outside of the Arbitrage Financials website.

Use of your Personal Information

We use information held about you in the following ways:

• To ensure that the content in our website is presented to you in the most effective manner and to improve the content of our website;
• To communicate with you and contact you and to provide you with products and services that you request from us or, where you have considered to be contacted, for products and services that we feel may be of interest to you;
• Managing and administering the products and services provided to you;
• Keeping you updated as a Client in relation to changes to our services and relevant matters;
• Provide, improve, test and monitor the effectiveness of our Services.
• Develop and test new products and features.
• Monitor metrics such as total number of visitors, traffic and demographic patterns.
• Diagnose or fix technology problems.
• To carry out our obligations arising from any contracts entered between you and us.
• We may also use your data, or permit selected third parties and our processors to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email.
• To notify you about updates to the website.
• To send out newsletters or information about other opportunities that we believe will be of interest to you. We will only send this to you if you have indicated that you wish to receive such information and we will respect your wish not to do so if you communicate such wish to us. You can opt-out receiving marketing communications at any time if you do not wish to receive such marketing material by clicking on “unsubscribe” or by sending an email request to enquiries@arbitragefinancials.com.
• To promote safety and security. We use the information we have to help verify accounts and activity, and to promote safety and security on our regulated services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of IT specialists, automated systems, and advanced technology such as encryption.

Use of Cookies

The Arbitrage Financials website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Arbitrage Financials pages, or register with the Arbitrage Financials site or services, a cookie helps Arbitrage Financials to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Arbitrage Financials website, the information you previously provided can be retrieved, so you can easily use the Arbitrage Financials features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Arbitrage Financials services or websites you visit.

Security of your Personal Information

Your Data is stored and kept confidential according to the legislation on protection of personal data and processing thereof applicable in the jurisdiction in which Arbitrage Financials with which you have signed up is located.

We have appropriate security measures in place to prevent personal information from being accidentally lost, misused, modified, disclosed or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How do we respond to legal requests or prevent harm?

We access, preserve and share your information with regulators, law enforcement or others by request:

• We can respond to legal requests when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognised standards.
• When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorised use of the services or products, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Products), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-parties about the reliability of your account to prevent fraud, abuse and other harmful activity on and off our Products.

Information we receive about you (including financial transaction as data related to deposits and withdrawals) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.

Changes to this Statement

Arbitrage Financials will occasionally update this Statement of Privacy to reflect company and customer feedback. Arbitrage Financials encourages you to periodically review this Statement to be informed of how Arbitrage Financials is protecting your information.

Contact Information

Arbitrage Financials welcomes your questions or comments regarding this Statement of Privacy. If you believe that Arbitrage Financials has not adhered to this Statement, please contact Arbitrage Financials at:

Email Address

support@arbitragefinancials.com

Telephone number

+1-334-583-0160

Effective as of May 17, 2002
Updated as of October 5, 2022